Technical Support

Searching for the right product for your application, or struggling with a current process?

Our technical support experts are here to address your questions even before you start working on monoliths. Located in Slovenia, our team is dedicated to assisting with troubleshooting applications and enhancing lab productivity. We are available via email 24/7, and a team member will respond within 24 hours. Additionally, we are happy to schedule online meetings (in the morning hours for America-based customers and afternoon hours for Asia-based customers).

Your first point of contact, providing:

  • Email and video call support
  • Application training or CIM® seminar
  • Product selection assistance
  • Results and parameters discussion
  • Troubleshooting

Contact Us

Fill out the form below, write to help@biaseparations.com

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